“A valuable resource for students, faculty and practitioners interested in the practice of effective performance management.” (*)
Designed as a primary text for courses on Performance Appraisal or Performance Management, this comprehensive book provides an engaging examination of the entire process of performance management. It balances concepts with practical skill-based exercises, and gives readers both an understanding of performance management and the ability to manage performance.
The book is organized around a straightforward model of performance management that includes defining performance, diagnosis, evaluation, feedback, and improving performance. For this edition each chapter now begins with an opening real-life vignette that demonstrates the relevance of that chapter's content. More than 80 new Skill-Builder exercises are included, and Skill-Builders are now identified as either basic or advanced to help instructors assign material. A new chapter considers the organizational context in which performance management takes place, and the coverage of factors for improving performance has been expanded.
An online Instructor's Manual is available to adopters, and free PPTs are available through the author's website at
www.effectiveperformancemanagement.com.
Endorsements:
“A valuable resource for students, faculty and practitioners interested in the practice of effective performance management. It’s integrated approach weaves together the theory and practice of performance management with thought-provoking exercises and activities that bring concepts to life in a meaningful way. The authors' comprehensive approach will challenge and enlighten audiences from the undergraduate student to the experienced manager.” — Janice S. Miller, University of Wisconsin-Milwaukee (*)
“Should be an integral part of any human resource management or general management curriculum and fits well within a senior undergraduate, MBA, or doctoral level course. The practical examples, cases, and exercises provide readers with the tools to effectively apply performance management concepts within a wide range of organizational contexts.” — Kevin G. Love, Central Michigan University
“Offers a compelling framework for understanding the drivers of performance and practical management tools to diagnose, design, and deliver the system for optimizing human performance. It is a must read for the student who desires to master the skills to be an outstanding, performance leader.” — Richard Sibbernsen, VP of Human Resource Management, AT&T (retired)